Privacy Policy & Cookie Statement

Effective Date: 2/6/2025

1. Introduction

Thank you for visiting CrossFit Mettle and Honor. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide through our website and messaging services. By using our website or opting into our messaging services, you acknowledge and consent to the terms of this Privacy Policy.

2. Information Collection

We collect certain information when you use our website or sign up for our messaging services, including:

• Personal Information: Name, email address, phone number, and other contact details when you fill out a form or sign up for messages.
• Usage Data: We use Google Analytics to track website visits, IP addresses, browser types, pages visited, and time spent on the site to improve user experience.
• Cookies and Similar Technologies: Our website uses cookies to enhance functionality and improve our services. You can manage cookie settings through your browser.

3. Use of Information

We use the information collected for the following purposes:

• Responding to inquiries and providing information about our services.
• Processing membership requests and managing class schedules.
• Enhancing website functionality and user experience.
• Complying with legal obligations.

4. Data Sharing and Protection

• No Unauthorized Marketing: We will not share your mobile information with third parties for marketing purposes without your explicit consent.
• No Unauthorized Transfers: We will not transfer your personal data to external organizations without your explicit consent, except as required by law.
• Security Measures: We have implemented strict access controls and data protection measures to prevent unauthorized sharing or use of your data.

5. Opting Out of Messaging

• Consumers have the right to opt out of our messaging campaigns at any time.
• To opt out, reply 'STOP' to any received message.
• You may also contact us at info@crossfitmah.com or call 815-408-1444 to request removal from our SMS services.

6. Cookie Statement

Our website uses cookies and similar technologies to:

• Analyze website traffic and improve functionality.
• Personalize user experience and remember preferences.
• Provide relevant advertisements based on user behavior.
• By using our website, you consent to the use of cookies as described in this policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@crossfitmah.com
• Phone: 815-408-1444

At CrossFit Mettle and Honor, we respect your privacy and are committed to protecting the information you share. When you opt into our SMS messaging service, you agree to the following terms regarding how we handle your data:

✅ Data Collection

We collect your name, email address, and mobile phone number when you sign up for SMS updates.

Information is collected via the website contact form, email, membership agreements, or third-party systems.

✅ Data Usage

Your data is used solely for sending updates, promotions, and reminders related to our services.

We do not share your data with third parties for marketing purposes.

✅ Data Security

We implement secure storage measures to prevent unauthorized access.

✅ Data Retention

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

✅ Message & Data Rates Disclaimer

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages.

Messages are recurring, and message frequency varies.

✅ Opt-Out Instructions

You can opt out of SMS messages at any time by texting STOP, emailing info@crossfitmah.com, or calling (815) 408-1444.

After unsubscribing, you will receive a final confirmation SMS, and your number will be removed from our list within 24 hours.

✅ Help & Support

If you need assistance, text HELP to receive contact details including our phone number, email, and website.

✅ Non-Sharing Clause

We do not share, sell, or rent collected mobile numbers to third parties for marketing purposes.